Terms & Conditions

Terms & Conditions

Any merchandise that is not personalized in any way can be returned for full refund if we are notified within 5 days that you wish to return an item and as long as we receive that item within an additional two weeks from time of notification.  Also on the condition that the item be returned undamaged and in it original packaging. Personalized items, of course,  will be replaced if there is a flaw or a mistake made by Custom Flags and Gifts.

Personalized Items, gifts or flags, CANNOT be returned for a refund , although a gift certificate may be offered up to the value of the item under certain circumstances.